Policy
Shipping Policy
OneKichu.com · We deliver across Bangladesh
We deliver to every corner of Bangladesh. Here's what to expect — how long it takes, what it costs, and how to stay updated on your order.
Delivery time
Inside Dhaka
1–3
business days
Outside Dhaka
2–7
business days
During holidays or major campaigns, things can take a little longer. We'll keep you posted if your order is affected.
Shipping charges
Shipping is calculated based on your delivery location and order value. You'll see the exact amount at checkout — no hidden fees added after.
Tracking your order
Once your order is placed and on its way, we'll send you updates via:
- Phone call or SMS
- Other available channels depending on your preference
Be around for delivery
Make sure someone is available to receive the package. If our courier can't reach you after multiple attempts, the order may be cancelled. If that happens, get in touch with us and we'll sort it out.
